Refund & Cancellation Policy

1. 24-Hour Request Window

An eligible refund or correction request should be submitted within 24 hours of successful payment. After successful payment and access activation, cancellation is generally not allowed except where the published eligibility conditions apply.

• Request within 24 hours
• Order/payment must be identifiable
• Access status may be reviewed
• No extended money-back period

2. Eligible Situations

Refund review may be considered for duplicate charges, technical activation failures, incorrect deductions or other verified payment issues that qualify under the current policy.

• Duplicate payment
• Technical activation issue
• Incorrect deduction
• Other verified eligible payment issue

3. Non-Eligibility

A refund is not automatically due because a learner changed their mind after access, did not complete a course or did not achieve an expected earning outcome. Affiliate earnings are never guaranteed.

• No refund solely for expected earnings not achieved
• No automatic refund after content access
• Fraud or misuse can void eligibility
• Case reviewed against recorded activity

4. Approved Refund Processing

Approved refunds are sent to the original payment method where supported. Payment-provider or bank processing commonly takes approximately 7–10 business days after the approved refund is initiated.

• Original payment method
• Recorded refund reference
• Approximately 7–10 business days
• Provider/bank timelines may vary

5. Reward and Commission Reversal

If a purchase is refunded, cancelled, disputed or found fraudulent, dependent commission, points, incentives, achievements or rewards can be reversed to preserve ledger integrity. Fraud or repeated refund abuse can result in account restrictions.

• Commission reversal
• Point/reward reversal
• Referral fraud controls
• Account restriction for abuse where appropriate